In this age of globalization, every enterprise is big or small; consumer demand revolves around. The introduction of smart airports is proof that the aviation industry is no different. Consumer needs are increasing with continuous research and development activities that will enable the development of technologies for each sector. There is a significant increase in business trips. Increasing the affordability of air travel due to handsome disposable income and cost-effective flight services increases this trend. In order to respond to increasing demand, each business has to have an accurate business model designed to meet maximum requirements.
A decade ago, buses and trains were some of the most common modes of transport for long-distance trips, buses or trains. At that time, the number of passengers traveling by plane was quite low due to expensive tickets and a limited number of airports. Yet now; Travelers who choose to travel long distances have a high priority. The number of passengers preferring to travel by plane and train on the highway is increasing day by day. All loans go to focal authorities, which focus on frequently changing consumer demand and update airport services accordingly on time.
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Ultra-modern Intelligent Airport Technologies
There are enough examples of technology to turn any airport into a smart airport and offer advanced technology to travelers.
Worldwide, technologies such as radio frequency identification and Bluetooth beacons are used in airports, sports stadiums, museums and even retail stores. These technologies can enable users to find themselves and get directions to a specific section within that space.
This radio frequency identification works on the basis of wireless data transmission in electromagnetic fields to find labels lined up to various objects. For example, Dubai International Airport uses this technology to track the luggage of different airlines. It can help airlines track passengers’ baggage from check-in to landing. Using this intelligent technology in airports can significantly reduce the number of complaints about lost baggage.
• IP-enabled Security Cameras
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Always full of passengers traveling around the world, security is one of the biggest concerns at any airport. In order to maintain a high level of airport security in all aspects, it is important to equip airports with all kinds of smart devices available. One of these devices is IP security cameras.
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This type of camera connects to the internet wired or wireless and is used to provide real-time surveillance from anywhere in the world using internet-compatible smart devices such as mobile phones and TV screens. The real-time surveillance facility can support airport security personnel to identify suspects behind terrorist activities and ensure peace.
IP cameras equipped with intelligent technologies such as face detection software and video analytics can use algorithms and face recognition to detect and record illegal activity. Nearly every smart airport uses state-of-the-art cameras for security reasons due to its cost-effectiveness and scalability.
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Another example of intelligent technologies applied at airports to speed up operations is biometrics. This technology uses physical features such as fingerprint scanning, face recognition, voice recognition, and IRIS scanning to quickly board and board flights at airports. By eliminating long queues, it can reduce the check-in process for passengers and identify any offender suspects, if any.
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Biometric machines use preloaded databases of world-renowned criminals and match the biometric details of each passenger examined to identify any irregularities. For example, Air Asia recently launched a biometric boarding system to scan passengers flying to Macau and Bangkok at Senai International Airport. Travelers need to place their passports on an automatic table that can scan their faces to create a profile. From there, passengers can speed up their boarding with face scans.
• Web Check-In
As the name implies, passengers traveling by plane can choose the web check-in facility to avoid long check-in queues at airports. This smart service is best for those traveling with hand luggage only, because it can go directly to secure entrances and save time. However, passengers carrying a check bag can go directly to the baggage drop-off point before proceeding to safety check. In addition, travelers can even mark their presence on the flight and print their boarding pass with their chosen seats. Further details on meals and the amount of baggage can be mentioned.
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• Wi-Fi internet
Knowing that the internet is one of the most important requirements of any smartphone user, most airports provide Wi-Fi to travelers. For security reasons, strong hijackers should be found at airports and travelers need to face network problems. For this reason, many passengers find it difficult to communicate by phone and use their laptops for business purposes without using the Internet. To solve this problem, most airports in the world provide Wi-Fi.
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• Shuttle service
In international airports with multiple terminals, it is sometimes difficult for passengers to travel inside the airport. To solve this problem, most airports provide a shuttle service at a nominal price for passengers wishing to travel from one terminal to another. It can help passengers save both time and energy.
For example, Delhi International Airport provides a shuttle service between terminals 1 and 3 for passengers in need. The service is likely to be free of charge for passengers engaged in connecting flights. All they need to do is show their conductor tickets for their next flight and travel for free. Others may be charged a nominal fee to use the service.
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• Multi Storey Parking
For frequent and local passengers, parking cars at airports is a major concern due to the increasing number of passengers. Thanks to the multi-level parking facility adopted by rushing airports, consumers can easily find space for their vehicles. Overcoming parking obstacles are equipped with radars that identify your vehicle and automatically rise during authentication. For example, Manchester airport offers its passengers a multi-storey parking space to park their vehicles before catching their flight. Parking is so user-friendly that travelers can easily park their car, unload their luggage and head for check-in.
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Walkways are the best option for those who are sufficiently tried to walk around the airport and are physically disabled to walk around freely. A belt that moves horizontally across the airport area to help passengers easily reach boarding gates. Although it was first installed at the Dallas Love Field terminal in 1958, many companies have since found upgraded walkway versions. For example, Thyssenkrupp has developed a high-capacity, high-speed walkway called ACCEL based on maglev technology. It can start at normal walking speed and accelerate to 7.5 mph when a passenger detects it. The movement the passenger took on the other side of this passage fell back to normal speed.
Smart Airport Market: What Does the Future Hold?
The overpopulation of airports and the increasing number of flights require innovative technology to overcome these obstacles. As mentioned above, such technology-based smart devices support passengers traveling by reducing and relieving complexity during the boarding process.
The high demand for real-time airport information due to the increased burden on the workforce at airports is expected to push the smart airports market. The establishment of a new airport, which has been growing due to developments in commercial aviation, can fuel market growth. Increasing the adoption of artificial intelligence between airports with the continuous technological development of smart devices will encourage market growth.
The integration of intelligent technologies in any airport can be difficult for airport personnel and can hamper market growth. The high installation costs of these technologies, together with a lack of awareness among passengers, may hinder the growth of the market.
Some of the leading companies offering intelligent airports systems and services are Honeywell International Inc .; Amadeus IT Group S.A .; IBM; Cisco Systems, Inc. and Siemens AG. Each of these companies frequently invests in research and development to provide advanced products based on innovative technologies for consumer use. (Give a few examples of innovation and product development)
Given the growing focus of airport authorities on consumer demand, it is clear that the future will surely surprise passengers with more innovative devices for smart airports.